Legal
Cancellation & Refund Policy
Last Updated: September 19, 2026
Payments made for consultation bookings are generally non-refundable once the booking is confirmed.
If a customer needs to cancel or reschedule, they may contact us at least 24 hours before the scheduled appointment. Rescheduling is subject to availability.
If we cancel an appointment and are unable to provide an alternative time, the customer will be eligible for a refund of the amount paid.
In case of a duplicate payment or a payment deducted without a confirmed booking, the transaction will be verified and the applicable refund will be processed.
Approved refunds will generally be initiated within 5–7 business days, subject to processing times of the payment provider or bank.
For refund or cancellation requests, please contact us.