Legal
Terms of Use
Last Updated: September 19, 2026
Welcome to the website of Nitu Mishra ("we", "us", "our"). These Terms of Use ("Terms") govern your access to and use of our website, online booking system, consultation services, customer portal, and related services.
By accessing or using this website, you agree to these Terms. If you do not agree with any part of these Terms, please do not use the website or our services.
1. About Our Services
Nitu Mishra provides astrology and related consultation services through online and/or other communication channels made available through this website.
The services may include consultations of different durations and types, as displayed on the website from time to time.
The availability, duration, pricing, and nature of services may change from time to time.
2. Astrology Services and Disclaimer
Astrology consultations are provided for informational, personal, cultural, and entertainment purposes.
Astrological interpretations, opinions, guidance, predictions, or recommendations should not be considered a substitute for professional advice from a qualified:
- Medical professional
- Mental health professional
- Financial adviser
- Lawyer
- Tax professional
- Investment adviser
- Other appropriately qualified professional
You should make your own decisions after considering appropriate professional advice where necessary.
We do not guarantee any particular outcome from an astrology consultation.
Predictions, interpretations, or guidance provided during a consultation are not guarantees of future events or results.
3. Website Information
We make reasonable efforts to keep the information on the website accurate and up to date.
However, information may contain errors, omissions, or outdated content, and we do not guarantee that all website content will always be complete, accurate, current, or available.
We may modify, update, suspend, or discontinue any part of the website or services without prior notice where reasonably necessary.
4. Eligibility
You must provide accurate information when using our services.
If you are using the service on behalf of another person, you confirm that you are authorized to provide the information and make the booking on that person's behalf.
You must not use the website for unlawful purposes or in a manner that violates these Terms.
5. Customer Account
Certain features may require you to create an account.
You are responsible for:
- Providing accurate information
- Keeping your login credentials confidential
- Maintaining the security of your account
- Informing us if you suspect unauthorized access
You must not share your account credentials with another person where doing so is prohibited by the service.
We may suspend or restrict an account where we reasonably believe it is being misused, used fraudulently, or used in violation of these Terms.
6. Appointment Booking
Appointments can be booked through the website subject to availability.
Available consultation durations and prices will be displayed during the booking process.
A booking is not considered confirmed merely because a customer has selected a date or time.
Where payment is required, the appointment will generally be confirmed only after successful payment and completion of the booking process.
We may use Google Calendar or another scheduling system to manage appointment availability.
7. Availability of Appointment Slots
Displayed appointment slots are subject to availability at the time of booking.
Selecting a slot does not necessarily guarantee that the slot will remain available until payment is completed.
We may re-check availability before confirming an appointment.
If a selected slot becomes unavailable before the booking is confirmed, we will provide an appropriate alternative or process the applicable payment/refund according to the circumstances.
8. Pricing and Payment
Prices for consultations will be displayed on the website before payment.
Prices may vary depending on:
- Consultation type
- Consultation duration
- Applicable taxes
- Discounts or promotional offers
The applicable price at the time of confirmed booking will generally be the price associated with that booking.
Payments may be processed through third-party payment service providers.
We do not normally receive or store your complete payment-card credentials such as your card number, CVV, or PIN.
9. Payment Confirmation
A payment is considered successful only after confirmation from the applicable payment service provider.
A payment attempt may fail, be cancelled, reversed, or remain pending.
If payment has been deducted from your account but your booking is not confirmed, please contact us with the relevant payment/reference details.
We may verify payment status with the payment provider before confirming a booking.
10. Booking Confirmation
After successful payment and confirmation of the appointment, we may send a confirmation through email or another communication channel.
The confirmation may include:
- Customer name
- Booking/reference number
- Consultation type
- Date
- Time
- Duration
- Amount paid
- Appointment or meeting details
Customers are responsible for checking the booking details and informing us promptly if any information appears incorrect.
11. Appointment Reminders
We may send an appointment reminder approximately 60 minutes before the scheduled appointment through email or another available communication channel.
Failure to receive a reminder does not cancel or otherwise change the appointment.
Customers remain responsible for remembering their scheduled appointment.
12. Cancellation and Rescheduling
Cancellation and rescheduling are subject to the applicable policy displayed during booking or communicated to the customer.
Where rescheduling is permitted:
- Requests should be made before the applicable cut-off time.
- Rescheduling is subject to availability.
- Additional charges may apply where specified.
- A booking may not be rescheduled if the applicable policy does not permit it.
We may restrict repeated cancellation or rescheduling requests where necessary to prevent misuse of the booking system.
Cancellation Policy
Please review our full Cancellation Policy for the applicable notice windows, refunds, and no-show rules. The policy applicable to your service is also intended to be clearly available before payment.
13. Late Arrival and No-Show
Customers are expected to be available at the scheduled appointment time.
If a customer is late, the consultation may still end at the originally scheduled time.
A failure to attend the appointment without prior notice may be treated as a No-Show.
Any refund or rescheduling in such circumstances will be governed by the applicable cancellation policy.
14. Delays or Cancellation by Us
In exceptional circumstances, we may need to postpone or cancel an appointment.
Examples may include:
- Technical problems
- Internet or communication failure
- Personal or professional emergency
- Unforeseen circumstances
- Events beyond our reasonable control
Where we cancel or cannot provide a paid consultation, we will offer an appropriate rescheduling option or refund, as applicable.
15. Invoices
After successful payment, an invoice may be generated electronically.
Invoices may contain:
- Invoice number
- Booking/reference number
- Customer information
- Service details
- Consultation duration
- Amount paid
- Payment reference
- Applicable taxes, where relevant
Customers may access and download invoices through their account where this functionality is available.
Customers should retain invoices for their records.
16. Telephone and IVR Services
We may provide telephone/IVR facilities for enquiries and appointment-related interactions.
Information associated with calls may be recorded and processed for purposes described in our Privacy Policy.
Where applicable, calls may be subject to recording or automated IVR processing.
Users must not use the telephone or IVR service for unlawful, abusive, threatening, fraudulent, or otherwise inappropriate activities.
17. Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt to access another customer's account.
- Circumvent security or authentication controls.
- Attempt to interfere with website operations.
- Introduce malicious code, viruses, or harmful software.
- Scrape or systematically extract website data without authorization.
- Use automated systems to make excessive or fraudulent bookings.
- Make bookings using stolen or unauthorized payment methods.
- Abuse staff or service providers.
- Use the website to harass, threaten, defame, or impersonate another person.
- Attempt to gain unauthorized access to our systems or third-party services.
We reserve the right to restrict or terminate access where misuse is identified.
18. Intellectual Property
Unless otherwise stated, the website and its content, including:
- Text
- Images
- Graphics
- Logos
- Branding
- Videos
- Design elements
- Original written material
- Software and website components
are owned by or licensed to Nitu Mishra or the applicable rights holder.
You may access and use the website for personal, non-commercial purposes.
You must not reproduce, modify, distribute, sell, publish, or commercially exploit website content without appropriate authorization.
19. User-Provided Information
You remain responsible for information that you submit through the website, including information provided for consultations, bookings, enquiries, or customer accounts.
You confirm that information you provide is accurate to the best of your knowledge and that you have the necessary authority to provide information relating to another person.
20. Third-Party Services
The website may use or link to third-party services, including:
- Payment gateways
- Google Calendar
- Email service providers
- Telephone/IVR providers
- Social media platforms
- Hosting and technology providers
Third-party services may have their own terms and privacy policies.
We are not responsible for the availability, functionality, content, or policies of third-party services.
21. Links to Other Websites
The website may contain links to websites operated by third parties.
These links are provided for convenience.
We do not control and are not responsible for third-party websites or their content, security, privacy practices, or terms.
22. Service Availability
We aim to keep the website and booking system available, but uninterrupted availability cannot be guaranteed.
The website may occasionally be unavailable due to:
- Maintenance
- Technical issues
- Server or network problems
- Third-party service failures
- Security incidents
- Events beyond our reasonable control
We may temporarily suspend access where necessary to maintain or protect the service.
23. Limitation of Liability
To the extent permitted by applicable law, we will not be responsible for indirect, incidental, consequential, special, or unforeseeable losses arising from the use of the website or services.
Without limiting the above, we are not responsible for losses resulting from:
- Reliance on astrological predictions or interpretations
- Decisions made based on consultation content
- Third-party payment or technology failures
- Internet or network interruptions
- Unauthorized access resulting from circumstances outside our reasonable control
- Failure to attend an appointment
- Information incorrectly provided by a customer
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
24. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable costs arising from your:
- Violation of these Terms
- Misuse of the website
- Unauthorized use of another person's information
- Fraudulent or unlawful activity
- Infringement of another person's rights
25. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
Please review the Privacy Policy before using the website or submitting personal information.
26. Changes to These Terms
We may update these Terms from time to time.
Changes may be made to reflect:
- Changes to our services
- Changes to pricing or booking processes
- Changes to technology
- Changes to applicable laws or regulations
- Changes to our business practices
The updated Terms will be published on this website with a revised "Last Updated" date.
Your continued use of the website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
27. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Subject to applicable law, disputes arising in connection with these Terms or the services shall be subject to the jurisdiction of the courts at Delhi, India.
28. Contact Us
If you have questions regarding these Terms, bookings, payments, or our services, please contact us.
Email: [email protected]
Phone: +916366953021
29. Acceptance of Terms
By accessing the website, creating an account, submitting an enquiry, making a booking, or using our services, you acknowledge that you have read, understood, and agreed to these Terms of Use.